We aim to exceed your expectations and provide real satisfaction.

However, sometimes customers may need to return an item for whatever reason. If you do wish to return your order, please return your item within 14 days of purchase to us to qualify for a full refund.

We process all refunds on the day your order arrives back with us and need the original packing slip & return postage date in order to ensure that your refund is properly tracked and processed. Just as you would need a receipt at a shop to receive a full refund, so do we. It makes processing your return much simpler and quicker for both parties and ensures no confusion or loss of returns.